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Help Articles

Agency Staff

  • What are users (agency staff)?
  • What are user privileges and how you can define them for different users?
  • What are teams?
  • How to manage users under your agency account?
  • How to create and manage teams?
  • How to add a new user in your agency account?

Property Management

  • What status can a listed property have?
  • What is the expiry date of a listing?
  • What is a hot listing and how to turn a listing hot?
  • What do the different control symbols mean?
  • What are listing quotas?
  • What are different property types?
See all 11 articles

Clients & Leads

  • What is log and task for a lead?
  • What is a Todo list for leads?
  • What is a lead?
  • What is a lead status?
  • What is a client?
  • What does allocating a lead mean?
See all 9 articles

My Accounts & Profiles

  • What are user roles?
  • How to manage my agency profile?
  • How to change your account and profile details?

Advertisement

  • What payment options are available?
  • How to Advertise on Zameen.com?

Message Center

  • How to convert e-mail property inquiry messages to leads?
  • How to add clients from e-mail property inquiry messages?

Tools

  • What are property alerts?
  • What are favourites?

Stats & Accounts

  • Where is my payment history?
  • What are top performers stats?
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