What does allocating a lead mean?

Allocating a lead means that you can allocate any of your leads to your agency staff for further work. Just click on any lead under the manage leads section and you will be directed to the manage client page. Here you can allocate the lead to any of your agency staff (by choosing from a drop-down list of all users).

Please note that if you are re-allocating an older lead to a different staff member then all associated previous leads and properties for that particular client will also be automatically allocated to the new staff member.